Getting started
When something doesn't work
If the helper won't start, reload the page, or choose GlirOS Helper (Lite) instead of GPU. If a cloud model fails, the message says why, for example a refused key or used-up credit at the provider.
Clearing the site's data in the browser deletes chats and the download. If it still doesn’t work, Settings > About > Send a report tells GlirOS support (support.gliros.com): say what happened, add an e-mail if you want an answer, and keep "Include diagnostics" on for a problem (the version, the model, the graphics card and recent error messages; no chat text, file names, keys or personal paths). Preview shows exactly what goes; nothing is sent until you press Send.
This guide is the same text GlirOS itself uses to answer questions about GlirOS.